Return Policy Page

Return Policy

We value our customers and want to ensure you have a great experience with our products. If you are not completely satisfied with your purchase, we are here to help.

2. Return Period

You have 30 days from the date of purchase to return an item.

3. Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by the receipt or proof of purchase.

4.Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at myproteiner@gmail.com to request a return authorization.

2. Once approved, you will receive a return shipping label.

3. Pack the item securely and include your receipt or proof of purchase.

4. Affix the return shipping label and drop off the package at your nearest shipping location.

6. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment.

• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at myproteiner@gmail.com.

8. Shipping Costs

• You are responsible for paying the shipping costs for returning your item.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

9. Contact Us

If you have any questions about our return policy, please contact us:

• Email: myproteiner@gmail.com

• Phone: 09160597413

10. Changes to This Policy

We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Thank you for shopping with us!